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Articles on:Billing
Help with FirmRoom billing & pricing matters.

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  • How do I set up automatic payments?
    How to Set Up Automatic Payments If your account has billing access, you have the option to view billing information in the FirmRoom platform. With this, you can access invoices and set up automatic payments. To proceed, follow these steps: Navigate to the Settings option at the top. Choose Billing from the left-side menu. On the billing screen, you'll find details abouFew readers
  • How do I pay an invoice?
    How to Pay an Invoice in FirmRoom If your account has billing access, you have the option to pay invoices in the FirmRoom platform. To proceed, follow these steps: Navigate to the Settings option at the top. Choose Billing from the left-side menu. On the bFew readers
  • How do I get a receipt for an invoice?
    How to Get Receipts for Invoices If your account has billing access, you have the option to access receipts for invoices in the FirmRoom platform. To proceed, follow these steps: Navigate to the Settings option at the top. Choose Billing from the left-side menu. (https://storage.crisp.chat/users/helpdesk/website/5e4b6de79838d800/screenshot-2023-12-22-at-110041vxdl9y.pnFew readers
  • How can I order a USB archive of my data room?
    How to Order a USB Archive of the Data Room At DealRoom, we recommend that each party perform a bulk download themselves for the fastest and most secure way to receive the data. For detailed instructions on how to do this, please refer to our guide: How do I bulk download files in the Data Room? However, if you prefer to order USB archives from us, here are the details: Cost: $250 each for 32GB USB. Shipping:Few readers
  • How do I change the billing email for the account?
    How to Change the Account Billing Email If there's a need to update the billing email address for receiving invoices, the process is quick and straightforward. Just send an email to billing@firmroom.com, specifying the requested change. Our team will promptly handle the update for you. If you have any questions or concerns, please don't hesitate to reach out to our support team!Few readers
  • Why does it say my subscription has expired?
    How to Resolve the "Subscription Expired" Message If you see a red " Subscription Expired " message in the left navigation menu, it likely indicates that there is an outstanding invoice on your account that needs to be paid. Example: To resolve this issue: Pay the overdue invoice. If you need assistance with paying or locating the outstanding invoice, contact ourFew readers
  • How to View and Manage Data Usage in Your FirmRoom Account
    FirmRoom is designed to help you manage deals efficiently and securely. As part of your subscription, you have a set data allowance (measured in gigabytes), which varies depending on your plan. This article explains how data usage works, so you can manage it confidently and avoid any unexpected charges. Understanding Data Allowance Your data allowance refers to the storage capacity included in your FirmRoom subscription, measured in gigabytes (GB). It covers everything you upload or storFew readers

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