Articles on: Billing

Why does it say my subscription has expired?

How to Resolve the "Subscription Expired" Message



If you see a red " Subscription Expired " message in the left navigation menu, it likely indicates that there is an outstanding invoice on your account that needs to be paid.

Example:





To resolve this issue:

Pay the overdue invoice.
If you need assistance with paying or locating the outstanding invoice, contact our support team. Here's how you can reach us:
Via the 24/7 chat in the product.
By emailing us at billing@firmroom.com

If you have any further questions or concerns, please don't hesitate to reach out to our support team. We're here to help!


Relevant Articles:


How do I change the billing email for the account?
How do I pay an invoice?

Updated on: 01/07/2024

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