How do I cancel my account or subscription?

How to Cancel Your Account or Subscription

If you're considering canceling your subscription and room, follow these steps:

Go to the Settings tab at the top.
Select General from the left menu.
Scroll down until you see the Delete Room button.

Note: Deleting your room will also cancel your subscription immediately and remove all content within the room. It's recommended to download your important files before proceeding.

Tip: If you'd like to set your subscription to cancel at the end of the current pay period, please contact the support team at support@firmroom.com for assistance.

If you encounter any issues while attempting to cancel your subscription or have any concerns, don't hesitate to reach out to our support team for assistance.

Relevant Articles:

How do I bulk download files in the Data Room?
The file path is too long when I download documents
Can I export a sitemap?

Updated on: 05/09/2023

Was this article helpful?

Thank you!